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Shipping Policy

Shipping Policy

coxcart.com is committed to excellence, and the full satisfaction of our customers. coxcart.com proudly offers shipping services. Be assured we are doing everything in our power to get your order to you as soon as possible. Please consider any holidays that might impact delivery times. coxcart.com also offers same day dispatch.

  1. SHIPPING
    All orders for our products are processed and shipped out in 7-14 business days. Product handling time is up to 3 daysProduct transit time is 7-10 days. Customers can expect products to be delivered in 7 to 14 days. Order cut out time is 03:00 PM EST (Monday – Friday). Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email.
  2. WRONG ADDRESS DISCLAIMER
    It is the responsibility of the customers to make sure that the shipping address entered is correct. We do our best to speed up processing and shipping time, so there is always a small window to correct an incorrect shipping address. Please contact us immediately if you believe you have provided an incorrect shipping address.
  3. UNDELIVERABLE ORDERS
    Orders that are returned to us as undeliverable because of incorrect shipping information are subject to No restocking fee.
  4. LOST/STOLEN PACKAGES
    coxcart.com is not responsible for lost or stolen packages. If your tracking information states that your package was delivered to your address and you have not received it, please report to the local authorities.
  5. RETURN REQUEST DAYS
    coxcart.com allows you to return its item (s) within a period of 30 days. Kindly be advised that the item (s) can be returned both unopened or slightly used.
  6. OUT OF STOCK ITEM PROCESS
    coxcart.com has the following options in the event there are items which are out of stock coxcart.com Wait for all items to be in stock before dispatching.
  7. IMPORT DUTY AND TAXES
    When dealing with coxcart.com you have the following options when it comes to taxes as well as import duties: We do not charge tax on all products. We only deliver within USA so import duty is not applied
  8. ACCEPTANCE
    By accessing our site and placing an order you have willingly accepted the terms of this Shipping Policy.
  9. CONTACT INFORMATION
    In the event you have any questions or comments please reach us via the following contacts:
    Email – Email: [email protected] Contact form: coxcart.com/contact-us
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